Returns

It’s important to us (and you) that you get what you want. If you are not satisfied with your purchase or if you ordered a different part than the one you need, no problem.

Items purchased from BigBolts.com may be returned within 365 days of the date when we shipped the product to you. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in original condition. And get this, we pay the shipping. Yay for you!

Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card.

If you have any questions, please contact [email protected] or call us at 1-855-424-4265.

Fill out the form below and we’ll get this party started.

Attention

There was an issue with your submission.

You and Us

You

Chances are, as you're reading this, there is some dirt under your fingernails and perhaps scabs on your knuckles. You are the bold one who doesn't shy away from removing a few bolts and nuts to see what's going on. You're reading this because you want to make sure you are dealing with a company that you can rely on to supply the right parts when you need them. And, whatever big project you are working on now, is a stepping stone for a bigger one. If that assessment feels right, go ahead and let us know.

Us

We exist for one reason: there are big machines out there that need big bolts and nuts to hold them together. We launched this company with a simple mission; to provide large diameter high quality fasteners with a great customer experience. We stand behind our products with integrity, knowledge and confidence and we stand behind our service with a commitment to you. If for any reason you aren't smiling when dealing with BigBolts.com, let us know.

y y